Leah White
ACH doesn't work as a payment method. I tried once, received an error 'ACH Not Found', tried again, same error, tried once more after re-entering info, same error. I gave up and paid by credit card.
Bob McHenry
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LOGIN CREDENTIALS GIVEN BY COMPANY DIDN'T WORK ON GOOGLE CHROME, BUT WORKED GREAT ON MICROSOFT EDGE. I had to figure out the hard way, after dozens of "invalid login" messages trying things to solve it. :(
Sarah & Michael Smith
Every month I try to log into my customer portal. My password is NEVER recognized. I reset the password which takes a few tries because it keeps seeing the password selection screen as another security question. Once it finally resets I go to log in and then it just fails. I have had my service provider reinvite me as a new customer 4 times and have never once successfully logged in to my account. I always end up having to pay as a guest.
4 people found this review helpful